Refund Policy

Membership Refunds

New Memberships

If you are not satisfied with your RIBBA membership, you may request a full refund within 30 days of your initial membership purchase. To be eligible for a refund:

• The refund request must be submitted within 30 days of the original purchase date
• You must not have attended more than two RIBBA events during the membership period
• You must submit a written refund request via email

Membership Renewals

For membership renewals, refund requests must be submitted within 14 days of the renewal date. If your membership automatically renewed and you wish to cancel, contact us immediately to process your refund.

Event Refunds

Paid Events and Workshops

For paid events, workshops, and conferences, the following refund policy applies:

• 30+ days before event: Full refund
• 15-29 days before event: 75% refund
• 7-14 days before event: 50% refund
• Less than 7 days before event: No refund, but you may transfer your registration to another person

Event Cancellation by RIBBA

If RIBBA cancels an event for any reason, registered participants will receive a full refund or the option to credit the payment toward a future event of their choice.

Program and Service Refunds

Mentorship Programs

Paid mentorship programs are eligible for a refund within the first 30 days of enrollment, provided:

• You have attended no more than two mentorship sessions
• You have not received any program materials beyond the initial welcome packet
• You submit a written explanation for your refund request

Consulting Services

For pre-paid consulting packages, unused consulting hours may be refunded at the original hourly rate within 90 days of purchase. Consulting services already rendered are non-refundable.

Non-Refundable Items

The following are not eligible for refunds:

• Donation contributions
• Sponsorship fees (unless the sponsored event is cancelled)
• Services already rendered or completed
• Merchandise (unless defective or damaged upon receipt)
• Administrative fees

How to Request a Refund

To request a refund, please follow these steps:

1. Send an email to admin@ribusinessassociation with the subject line “Refund Request”
2. Include the following information:
   • Your full name and contact information
   • The item or service for which you are requesting a refund
   • The date of purchase and payment method
   • The reason for your refund request
3. Allow 5-7 business days for us to review your request
4. If approved, refunds will be processed within 10 business days to your original payment method

Refund Processing

Once your refund is approved:

• Credit card payments: Refunded to the original card within 5-10 business days
• Check payments: A refund check will be mailed within 10-14 business days
• Electronic transfers: Refunded to the original account within 5-7 business days

Please note that your bank or credit card company may take additional time to post the refund to your account.

Contact Us

If you have questions about our refund policy or need assistance with a refund request, please contact us: